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Use Case

Manual Testing

Faster test creation, automatic feedback capture and real-time defect management, for every tester, on every application.

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What is Manual Testing?

Manual testing is the process of a human tester working through a software application to verify it behaves as expected. Unlike automated testing, manual testing applies human judgement, making it essential for validating that software works the way real users need it to, not just the way it was specified.

For ERP environments, manual testing remains a critical part of every release cycle. The challenge isn’t whether to do it; it’s how to do it efficiently, consistently and with enough visibility for everyone involved.

Why Manual Testing is harder than it should be

Most manual testing processes create more work than they need to.

Team of testers discussing software

  • Feedback that’s hard to capture and interpret

    Testers record results in spreadsheets, annotate screenshots by hand and write notes that mean different things to different people. By the time feedback reaches the development team, critical detail has been lost.

  • No real-time visibility for test managers

    Without a single system to track progress, test managers have no way of knowing what’s been tested, what’s passed and what’s still outstanding, until they chase people individually.

  • Issues that take too long to resolve

    When defects are raised informally — through email or a chat message — they get lost, duplicated or deprioritised. Without a structured process, resolution times stretch and release dates slip.

Manual Testing built for modern ERP teams

Our platform gives every tester the tools they need to test efficiently, and every test manager the visibility they need to stay in control.

Feedback that captures itself

Our platform captures every click, screen and action automatically as testers work. Testers can annotate, mark up issues and raise defects in real time, without breaking their flow or switching between tools.

Complete visibility, in real time

Test managers see exactly where every test stands — what’s been completed, what’s passed and what needs attention — without having to ask. Reports can be generated instantly, in any format.

From manual testing to automation

Every manual test your team runs is a captured process that can be turned into an automated regression pack. Manual and automated testing work together in one platform, so nothing is wasted.

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Everything you need for effective Manual Testing

From test creation and resource management through to defect tracking and sign-off, it’s all in one place.

Guided and exploratory testing

Guide testers through a scripted process step by step, or let them explore freely, both approaches are fully supported within the same platform.

Automatic activity capture

Every action, click and input is captured automatically, including screenshots, so testers never have to stop and document what they’ve done.

Real-time defect management

Testers raise issues as they find them, with full context attached. Test managers triage and pass defects directly to the development team without any manual handover.

Process and training documentation

Turn any manual test recording into a written guide or animated walkthrough, useful for onboarding, training and communicating change to the business.

The software proved very easy for them to understand and use. Out of 100 users, I think I only had about six calls for help.

Manual Testing FAQs

  • What is manual testing?

    Manual testing is the process of a human tester executing test cases without the use of automation tools. It relies on human judgement to explore, observe and verify software behaviour, making it particularly effective for usability testing, exploratory testing and any scenario where human interpretation is needed to determine whether software is working correctly.

  • Can manual testing be used in an agile setting?

    Yes, the ability to document a process quickly, raise issues in real time and report back to developers between sprints makes our platform well-suited to agile and hybrid agile methodologies.

  • Can results be reviewed before defects are raised with the development team?

    Yes, a full triage process can be configured so that test managers review and validate issues before they are passed to the development team, preventing less experienced testers from raising false positives.

  • How easy is it to annotate and comment on test results?

    Testers can add comments, mark up screenshots and select specific areas of a screen to comment on during or after a test. Test managers can also add context to completed tests for further clarity.

  • Can manual tests be turned into automated tests?

    Yes, any manual test recorded in the platform can be turned into an automated regression pack, so the effort of manual testing is never wasted. Over time, this allows teams to shift more of their testing to automation while retaining manual testing for genuinely new functionality.

Manual testing, made simpler

See how the Original Software platform gives your team everything they need to test efficiently and effectively.

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