This Cookie Policy was last updated on 17th October 2025 and applies to citizens and legal permanent residents of the United Kingdom.
1. Introduction
Our website, https://originalsoftware.com (hereinafter: “the website”) uses cookies and other related technologies (for convenience all technologies are referred to as “cookies”). Cookies are also placed by third parties we have engaged. In the document below we inform you about the use of cookies on our website.
2. What are cookies?
A cookie is a small simple file that is sent along with pages of this website and stored by your browser on the hard drive of your computer or another device. The information stored therein may be returned to our servers or to the servers of the relevant third parties during a subsequent visit.
3. What are scripts?
A script is a piece of program code that is used to make our website function properly and interactively. This code is executed on our server or on your device.
4. What is a web beacon?
A web beacon (or a pixel tag) is a small, invisible piece of text or image on a website that is used to monitor traffic on a website. In order to do this, various data about you is stored using web beacons.
5. Cookies
5.1 Technical or functional cookies
Some cookies ensure that certain parts of the website work properly and that your user preferences remain known. By placing functional cookies, we make it easier for you to visit our website. This way, you do not need to repeatedly enter the same information when visiting our website and, for example, the items remain in your shopping cart until you have paid. We may place these cookies without your consent.
5.2 Statistics cookies
We use statistics cookies to optimize the website experience for our users. With these statistics cookies we get insights in the usage of our website. We ask your permission to place statistics cookies.
5.3 Advertising cookies
On this website we use advertising cookies, enabling us to gain insights into the campaign results. This happens based on a profile we create based on your behaviour on https://originalsoftware.com. With these cookies you, as website visitor, are linked to a unique ID but these cookies will not profile your behaviour and interests to serve personalized ads.
Because these cookies are marked as tracking cookies, we ask your permission to place these.
5.4 Marketing/Tracking cookies
Marketing/Tracking cookies are cookies or any other form of local storage, used to create user profiles to display advertising or to track the user on this website or across several websites for similar marketing purposes.
6. Placed cookies
Usage
We use HubSpot for marketing automation (automated email marketing). Read more
Marketing
13 months
Store and track a visitor’s identity
Marketing/Tracking
13 months
Store time of visit
Statistics
session
Store a unique session ID
Preferences
13 months
Store browser details
1 week
Store logged in users
30 minutes
Store if a message has been shown
Functional
30 minutes
Store anonymized statistics
2 weeks
Store logged in users
session
Store ID’s of experiments and sessions for A/B testing
6 months
Store ‘do not track’ signals
6 months
Store cookie consent preferences
Usage
We use Heap Analytics for website statistics. Read more
Statistics
14 months
Store and track interaction
14 months
Store a unique user ID
Usage
We use Google Analytics for website statistics. Read more
Statistics
1 year
Store and count pageviews
2 years
Store and count pageviews
90 days
Store ID’s of experiments and sessions for A/B testing
1 day
Store and count pageviews
persistent
Store the calculation of days and time to purchase
6 months
Store used keyword and search engine
Functional
session
Provide technical monitoring
Usage
We use WP Engine for website hosting. Read more
Functional
session
session
Store location data
Purpose pending investigation
session
session
session
session
session
session
session
Usage
We use Microsoft Clarity for heat maps and screen recordings. Read more
Marketing
1 year
Store a unique user ID
1 year
Store and track visits across websites
Usage
We use Intercom Messenger for chat support. Read more
Functional
9 months
1 week
Marketing
9 months
Store a unique user ID
Usage
We use Optimizely for website statistics. Read more
Statistics
6 months
Store a unique user ID
10 years
Store ID’s of experiments and sessions for A/B testing
10 years
Store ID’s of experiments and sessions for A/B testing
Usage
We use Atlassian Jira Servicedesk for customer support management. Read more
Sharing data
This data is not shared with third parties.
Purpose pending investigation
Statistics
1 year
Store last visit
Usage
We use Google Adsense for showing advertisements. Read more
Marketing
persistent
Store and track conversions
persistent
Provide ad delivery or retargeting
Statistics
Store and track interaction
Usage
We use Microsoft Ads for advertising. Read more
Marketing
1 day
Store and track visits across websites
13 months
Store and track visits across websites
Usage
We use WordPress for website development. Read more
Sharing data
This data is not shared with third parties.
Functional
1 year
Store user preferences
persistent
Store logged in users
session
Read if cookies can be placed
session
Store language settings
Usage
We use Google Fonts for display of webfonts. Read more
Marketing
expires immediately
Read user IP address
Usage
We use Google reCAPTCHA for spam prevention. Read more
Marketing
session
Read and filter requests from bots
session
Read and filter requests from bots
persistent
Read and filter requests from bots
Functional
6 months
Provide spam protection
Usage
We use Google Maps for maps display. Read more
Marketing
expires immediately
Read user IP address
Usage
We use Complianz for cookie consent management. Read more
Functional
365 days
Store accepted cookie policy ID
365 days
Store cookie consent preferences
365 days
Store cookie consent preferences
365 days
Store cookie consent preferences
365 days
Store cookie consent preferences
365 days
Store if the cookie banner has been dismissed
365 days
Store cookie consent preferences
Usage
We use Wistia for video display. Read more
Statistics
persistent
Store if the user has seen embedded content
Purpose pending investigation
wistia
Usage
We use Elementor for content creation. Read more
Sharing data
This data is not shared with third parties.
Statistics (anonymous)
persistent
Store performed actions on the website
Usage
We use Adroll for cross-channel advertising. Read more
Purpose pending investigation
__adroll_post_consent_css
__adroll_post_consent_html
__adroll_v4
__adroll
Usage
We use Google DoubleClick for cross-channel advertising. Read more
Marketing
persistent
Store and track conversions
Purpose pending investigation
__gads
IDE
___gads
ar_v4
DSID
idIDE
Usage
We use LiveChat for chat support. Read more
Purpose pending investigation
__oauth_redirect_detector
__lc_cst
__lc_cid
Sharing data
Sharing of data is pending investigation
Purpose pending investigation
__mpq_a36067b00a263cce0299cfd960e26ecf_ev
ziwsSessionId
opt_in_consent
_tt_enable_cookie
_ttp
oribili_user_guid
da_lid
shareasaleSSCID
wpe_hide_addons
__gtm_referrer
portal_user
ln_or
loglevel
WP_DATA_USER_3
ziwsSession
e_kit-elements-defaults
__gsas
WP_DATA_USER_3969
wpEmojiSettingsSupports
wpengine_php
__cf_bm
lastExternalReferrerTime
lastExternalReferrer
WP_DATA_USER_3979
hjActiveViewportIds
WP_PREFERENCES_USER_3979
li_adsId
hjViewportId
_hjSession_3863219
PHPSESSID
404s_displaySelected
404s_displayType
WP_PREFERENCES_USER_3977
WP_DATA_USER_3977
adroll_flgs
adroll_dqs
_rdt_uuid
g2tracking
li_fat_id
WP_PREFERENCES_USER_3980
WP_DATA_USER_3980
multiFbc
_rdt_cid
topicsLastReferenceTime
WI_FREQUENCY_234225319134
WI_FREQUENCY_240415513789
WI_FREQUENCY_234225321150
_cltk
_clsk
WI_FREQUENCY_244076586218
WI_FREQUENCY_244346924261
WI_FREQUENCY_244338536682
cf_clearance
web-vitals-extension-metrics
WP_DATA_USER_3981
MicrosoftApplicationsTelemetryDeviceId
MicrosoftApplicationsTelemetryFirstLaunchTime
hs-messages-hide-welcome-message
cmplz_consent_mode
365 days
7. Consent
When you visit our website for the first time, we will show you a pop-up with an explanation about cookies. As soon as you click on “Save preferences”, you consent to us using the categories of cookies and plug-ins you selected in the pop-up, as described in this Cookie Policy. You can disable the use of cookies via your browser, but please note that our website may no longer work properly.
7.1 Manage your consent settings
You have loaded the Cookie Policy without javascript support. On AMP, you can use the manage consent button on the bottom of the page.
8. Enabling/disabling and deleting cookies
You can use your internet browser to automatically or manually delete cookies. You can also specify that certain cookies may not be placed. Another option is to change the settings of your internet browser so that you receive a message each time a cookie is placed. For more information about these options, please refer to the instructions in the Help section of your browser.
Please note that our website may not work properly if all cookies are disabled. If you do delete the cookies in your browser, they will be placed again after your consent when you visit our website again.
9. Your rights with respect to personal data
You have the following rights with respect to your personal data:
- You have the right to know why your personal data is needed, what will happen to it, and how long it will be retained for.
- Right of access: You have the right to access your personal data that is known to us.
- Right to rectification: you have the right to supplement, correct, have deleted or blocked your personal data whenever you wish.
- If you give us your consent to process your data, you have the right to revoke that consent and to have your personal data deleted.
- Right to transfer your data: you have the right to request all your personal data from the controller and transfer it in its entirety to another controller.
- Right to object: you may object to the processing of your data. We comply with this, unless there are justified grounds for processing.
To exercise these rights, please contact us. Please refer to the contact details at the bottom of this Cookie Policy. If you have a complaint about how we handle your data, we would like to hear from you, but you also have the right to submit a complaint to the supervisory authority (the Information Commissioner’s Office (ICO)).
For Jersey residents, please contact the Jersey Office of The Information Commissioner. Guernsey residents can contact the Office of the Data Protection Authority in Guernsey.
10. Contact details
For questions and/or comments about our Cookie Policy and this statement, please contact us by using the following contact details:
The Original Software Group Limited
Grove House
Chineham
RG24 8AG
UK
United Kingdom
Website: https://originalsoftware.com
Email: solutions@ex.comorigsoft.com
Phone number: +44 1256 338 666
This Cookie Policy was synchronised with cookiedatabase.org on 23rd October 2025.